Privacy Policy:

Welcome to Otentico Limited’s privacy notice in respect of the Otentico app

Please note that Otentico Limited (“Otentico”, or the “Company”) is committed to protecting your privacy. This privacy notice explains our data processing practices and your options regarding the ways in which your personal data is used.

Otentico Limited is the controller of and is responsible for your personal data.

If you have any requests concerning your personal information or any queries with regard to our processing please contact us at, or by post to:

Data Protection Officer
Otentico Limited
64 New Cavendish Street
London, W1G 8TB
United Kingdom
Tel: +44 (0) 7060-0808

We use Google Analytics.

Google Analytics collects the following data from our [app/website]: mobile network, location, non-personalised device data, app traffic and acquisition sources.

With this data we do the following:

  • Observe where users of our app reside to improve the service of our app in those countries or regions (the data available to us will only show where users reside on a country and state level);
  • Improve the speed at which the app loads content;
  • Understand the split of devices our users use to optimise the performance of our apps;

Disclosures of your information

Your information may be used by Otentico. We will never pass your personal data to anyone else, except for any successors in title to our business and suppliers that process data on our behalf both in the UK and abroad, such as Google Inc, the provider of Google Analytics. In this instance a cookie may be placed on your device so that adverts may be served and tailored to you when you are on other apps or websites, based on the content you have browsed on our app or websites (or if you have engaged with previous adverts served to you). This cookie will not in any way identify you individually.


Cookies are used by most websites in order to improve users’ experience by enabling a website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’). To find out more about how we use cookies on the app, please visit our cookie policy page.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or acquired in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees who have a business need to know. They shall only process your personal data on our instructions and they are all subject to a duty of confidentiality.

If your information changes or you wish to contact us with any other enquiry, please email us at

Otentico Limited.